If you have completed a non-qualification (Community Learning) course with us previously, you will need to enrol on a higher level course in that specific subject area. For more information on how our funding works click here Progression Guidance
Operations And Departmental Manager L5
Description
This programme is suitable for professionals with responsibility for achieving operational or departmental goals and objectives as part of their organistaion's strategy.
For more information please contact our Apprenticeship Team: ACL.BusinessDevelopment@essex.gov.uk.
Duration
Typical duration to gateway - 24 to 30 months.
EPA - up to 3 months.
Occupation Profile
Level 5 Managers are responsible for duties such as;
creating and delivering operational plans, managing
projects, leading teams, managing change and
financial and resource management. Responsibilities
also include talent management, coaching and
mentoring.
Roles may include: Operations, Regional, Divisional or
Department Managers and specialist managers.
Learners will gain knowledge and skills in management
that will enable them to:
Understand operational management approaches
and models
Understand business finance: how to manage
budgets, and financial forecasting
Understand business development tools (eg SWOT),
and approaches to continuous improvement
Understand operational business planning
techniques
Know how to manage conflict at all levels
Know how to motivate and improve performance
Know how to delegate effectively
Understand time management techniques and tools
Understand problem solving and decision making
techniques
Understand approaches to risk management
Understand how to initiate and manage change
Entry Requirements
Applicants must:
Be an established and experienced manager looking to develop and improve their practice
Achieve the required level of Maths and English as part of the apprenticeship if a recognised qualification is not already held
Be employed and have the support of their employer to undertake the programme
Commitment
6 hours a week (based on a 30 hour week of a learner's contracted hours must be given to support the completion of the programme.
Tutor led sessions, one to one meetings and review meetings are a mandatory part of the course along with any other learning activities set by the assessor or tutor.
Maths and English may need to be undertaken in addition to the main qualification depending on previous attainment in these areas.
Learners will be required to undertake research, reading, writing assignments for example to support their learning.
The programme requires 100% commitment from the learner & employer to ensure successful completion.
This programme lasts approx. 24 to 30 months plus 3 months to End Point Assessment
Delivery
Our blended approach means that our programmes are flexible and enable apprentices to experience a range of learning and support opportunities in a variety of formats such as online or at ACL Witham centre.
The apprentice will have a dedicated tutor who they will meet (online or face to face) once a month who will guide them through their apprenticeship and prepare them for their End Point Assessment.
Reviews ofprogress are carried out every 12 weeks with the learner, their line manager and the tutor.
Additional workshops and seminars will be available to all learners to support additional learning and the off job learning requirement.
Benefit for Learner
1. Develop a range of essential management skills
they can apply in their work place
2. Understanding of management theories to support
their practice
3. Build leadership capabilities to motivate teams
and drive business
Benefit for Business
1. Motivated and productive managers
2. Certified staff (ILM)
3. Strong leaders that support business growth
End Point Assessment (EPA)
EPA will typically take 5 months and assessments can be taken in any order:
Professional Discussion underpinned by a portfolio of evidence - PD lasting 60 minutes with the Independent Assessor asking a minimum of 6 questions.
Portfolio is generated over the period of the apprenticeship and submitted at gateway, containing evidence related, and clearly mapped to the KSBs assessed in the professional discussion. Assessor reviews the portfolio, job role etc. to identify discussion topics for the professional discussion.
Project proposal, Presentation with questioning -
The title and scope for the project to be signed off at gateway (c.500 words). The project proposal must be undertaken after the Apprentice has gone through the Gateway (within in a maximum of 12 weeks), must be relevant and have a real business benefit and be no more than 4,000 words.
The presentation and questioning will be 60 minutes, (c.20 minutes presentation and 40 minutes questioning).
The project proposal and presentation must cover the KSBs according to the requirements in the assessment plan for this assessment method.
Progression
1. On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years' of management experience can apply for Chartered manager status through the CMI.
2. Level 7 Senior Leader Apprenticeship with other providers
3. Level 7 Diploma in Management with other providers.
4. Other job roles: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers