Examinations Venue Disclaimer
For Live Online courses, alternative examination arrangements are in place, exams will be undertaken remotely. For courses in centre. please note, you may be required to travel to an alternative ACL Centre when taking your examination or assessment. This will be communicated to you at the earliest opportunity.

What Qualification/level is this course?
This is a City & Guilds Diploma at Level 5

Entry Requirements/Application Process
Applicants must: Be a new or working with adults in a care setting. GCSE's in English and maths at grade 4/C or equivalent or be deemed able to work towards the required level as part of the programme. Be employed and have the support of their employer to undertake the programme.

Application Process
Learners will: Complete an online application form Undertake an Initial Assessment that includes Maths and English Have an interview with an ACL team member to assess suitability and eligibility Employers will: Consent to a health and safety checklist to be completed by an ACL team member.

Who is this course for?
Learners must be in a leadership role which provides the opportunities to apply the knowledge, skills and behaviours required in this qualification. The outcome of the qualification is to confirm occupational competence at level 5. This qualification covers a range of skills and knowledge relating to leadership and management of adult care services in England.

What can I expect to learn?
Understanding leadership and management Governance and regulatory processes Decision-making in leadership and management Understanding business and resource management Team leadership Leading team learning and professional development Professional supervision Safeguarding Understanding mental capacity and restrictive practice Leading and managing partnerships Leading practice to manage comments and complaints Leading the vision of an adult care setting/service Continuous improvement Effective communication in leadership and management Managing the effective handling of information Leading person-centred practice Leading a service that promotes health and wellbeing Leading and promoting equality, diversity, inclusion, and human rights Leading and managing health and safety Continuous development for leaders and managers Personal wellbeing for leaders and managers

How will I learn?
Our blended approach means that our programmes are flexible and enable learners to experience a range of learning and support opportunities in a variety of formats such as in the workplace by observation, online or at a local ACL centre. The learner will have a dedicated tutor who they will meet (online or face to face) once a month who will guide them through their course. Additionally, there are additional workshops included in the course given the learner a wider perspective of adult care work. This will support the learner to be able to use their new knowledge and apply it a wide range of adult care services.

How will I know how well I am doing?
The tutor will communicate with learners through the online platform, telephone, and Microsoft Teams meeting. Work will be regularly assessed and marked, and learners will be provided with encouraging developmental feedback. Learners will also be set targets at different stages of the course to enable personal and course objectives to be met. Reviews of progress will be carried out every 12 weeks with the learner, their line manager and the tutor.

Will I need to do any work at home?
We recommend at least 8 - 10 hours a week to complete research, reading and home study. Typically, the course can be completed in 18 months.

What will I need to provide?
Learners will need to have access to a computer or device to enable them to visit the online platform to complete and submit work. Telephone to enable tutor contact. Pen/pad of paper for taking notes for example to use during one to one phone meetings.

What can I do next?
The tutor will be happy to support and guide learners towards courses that will compliment current skills, needs, interests and current job role.

Further information
For all enquiries regarding this course please contact 0345 603 7635. The National Careers Service provides information, advice, and guidance to help you make decisions on learning, training, and work. The service offers confidential and impartial advice and is supported by qualified careers advisers. To make an appointment please call 0800 100 900 (calls are free from landlines and most mobile numbers) or visit their website https://nationalcareersservice.direct.gov.uk