Further information
For all enquiries regarding this course please contact 0345 603 7635.

What Will Happen At My First Lesson
Firstly you will be inducted onto the course, which will include course expectations, structure and provide an overview of the content. Your tutor will then lead you through a variety of learning activities that will introduce you to the modules.

Qualification Aim/Level
OCN (AIM Group) Level 3 Award in Domestic Retrofit Advice To achieve the award you wiill need to complete all 4 e-learning modules. The course is then assessed via. - End of module multiple choice tests. - Short written assignments relating to the key learning objectives. - End Point Assessment:: Presentation and professional discussion, relating to the case study (5th module)

Who is this course for?
To become a Retrofit Advisor you must have experience of working in the retrofit industry or a recognised retrofit (minimum Level 2 certificate in Understanding Domestic Retrofit) or construction qualification. At least 6 months Customer Service experience. A relevant Skills Qualification Certificate and CV or reference from your emplloyer will be required to support your application. Initial Assessment - You will be required to complete a BKSB English assessment, complete a pre course questionnaire and attend a one to one Teams meeting with the course Tutor, to ensure your suitability for this course.

What can I expect to learn?
The course features 4 modules that covers all aspects of retrofit advice, 1. The Role of Retrofit in Home Energy Consumption - All you need to know about climate change, the importance and meaning of retrofit, fuel poverty and the role of a Retrofit Advisor. 2..The Retrofit Industry and the Role of Advisors - Get to grips with the organisations involved in retrofit, the funding and grants available, the typical retrofit customer journey, PAS 2035 and the role of the Retrofit Advisor. 3. Retrofit Principles - Learn the basics of construction and building services, energy efficiency and heat loss, retrofitmeasures and technologies and the major risks in retrofitting. 4. Understanding the Principles of Retrofit Advice - The skills and knowledge you need to do the job properly, including site visits, health and safety, common challenges in retrofit and energy efficiency and how to deliver good retrofit advice.

How will I learn?
There is a mix of online group sessions, e-learning modules, casestudy (EPA) and one to one support sessions with your allocated assessor. During the online live sessions your tutor will use a number of different teaching and learning methods, for example; presentations, interactive activities, including discussions, questions and answers. These sessions will then be supported by e-learning modules. You will be expected to complete 4 e-learning modules and self assessments. Each of the 4 e-learning modules feature a variety of activities that are designed to give you an in-depth understanding of both theory and practice. Once you have completed and successfully passed all of the e-learning modules, you will need to complete an End Point Assessment, which includes a casestudy, presentation and professional discussion, and this will enable you to consolidate and demonstrate your learning. Your tutor will also offer one to one support at regular points throughout the course.

How will I know how well I am doing?
During each group class session a variety of assessment methods will be used e.g directed or group questioning and discussions. You will be allocated an ACL Tutor who will provide you with one to one support and guidance during meetings. And written feedback will be provided via an individual learning log, of which you will also be asked to complete during the course. The course is also assessed via: - End of module multiple choice tests. - Short written assignments relating to the key learning objectives. - An EPA - Presentation and professional discussion relating to a case study. These assessments will be marked by an allocated Retrofit Tutor, who will also be able to book in one-to-one support meetings with you.

Will I need to do extra work at Home?
Your online live sessions will be accessed remotely. You will be expected to complete 4 e-learning modules, which includes self assessments and assignments before progressing to the End Point Assessment.

What will I need to provide?
You will need access to a computer with a reliable internet connection to enable you to access the online live sessions, via Teams and the e-learning modules. Pen and paper to make notes during online live sessions and any support meetings you have with your tutor.

Are there any other costs?
Please Note; Funding is available for this course, speak to the tutor at interview to discuss your eligibility.

What can I do next?
Your tutor will be pleased to discuss other courses that might assist your progression in this subject, or compliment your current job role or potential employment pathways. For information on ACL courses please see http://www.aclessex.com/ The National Careers Service The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work. The service offers confidential and impartial advice and is supported by qualified careers advisers. To make an appointment please call 0800 100 900 (calls are free from landlines and most mobile numbers) or visit their website https://nationalcareersservice.direct.gov.uk