Operations Manager Level 5
Description
This programme is suitable for professionals with responsibility for achieving operational or departmental goals and objectives as part of their organistaion's strategy.
For more information please contact our Apprenticeship Team: ACL.BusinessDevelopment@essex.gov.uk.
Duration
Typical duration to gateway - 24 months.
EPA - up to 5 months.
Occupation Profile
Level 5 Managers are responsible for duties such as;
creating and delivering operational plans, managing
projects, leading teams, managing change and
financial and resource management. Responsibilities
also include talent management, coaching and
mentoring.
Roles may include: Operations, Regional, Divisional or
Department Managers and specialist managers.
Learners will gain knowledge and skills in management
that will enable them to:
Understand operational management approaches
and models
Understand business finance: how to manage
budgets, and financial forecasting
Understand business development tools (eg SWOT),
and approaches to continuous improvement
Understand operational business planning
techniques
Know how to manage conflict at all levels
Know how to motivate and improve performance
Know how to delegate effectively
Understand time management techniques and tools
Understand problem solving and decision making
techniques
Understand approaches to risk management
Understand how to initiate and manage change
Manage activities which drive the organisations sustainability goals,
Entry Requirements
Applicants must:
Be an established and experienced manager looking to develop and improve their practice
Achieve the required level of Maths and English as part of the apprenticeship if a recognised qualification is not already held
Be employed and have the support of their employer to undertake the programme
Commitment
Mandatory off the job training hours must be carried out each week. These hours will be calculated, based on the individuals contract size. A maximum of 6 hours a week will need be carried by those working a 30+ hour week.
Learners must attend a mandatory monthly group class session from 9.30am to 4.30pm. Learning will be evidenced through class activities and the completion of a learning log at the end of each session. The class tutor will provide both verbal and written feedback on progress. These sessions can count towards off the job training hours. Please note although the majority of class sessions may take place via Microsoft Teams, your tutor may ask you to attend classroom sessions at Witham ACL centre.
Enrichment sessions are available to further support and consolidate learning, these sessions are not mandatory however these hours can count towards off the job training hours.
A minimum of one monthly meeting with an allocated tutor who will guide and support learners on a one to one basis, and the tutor will monitor individual progress and set appropriate learning activities and set SMART targets. These meetings may take place over Microsoft Teams or in the workplace.
Learners will build a portfolio of evidence, comprising of knowledge, skills and behaviours. Work will be assessed and marked.
Delivery
Our blended approach means that our programmes are flexible and enable apprentices to experience a range of learning and support opportunities in a variety of formats such as online or at ACL Witham centre.
The apprentice will have a dedicated tutor who they will meet (online or face to face) once a month who will guide them through their apprenticeship and prepare them for their End Point Assessment.
Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor.
Additional workshops and seminars will be available to all learners to support additional learning and the off job learning requirement.
Benefit for Learner
1. Develop a range of essential management skills
they can apply in their work place
2. Understanding of management theories to support
their practice
3. Build leadership capabilities to motivate teams
and drive business
Benefit for Business
1. Motivated and productive managers
2. Strong leaders that support business growth
3. Managers that have a great understanding of management theories and models
End Point Assessment (EPA)
EPA will typically take 5 months and assessments can be taken in any order:
Written project report with presentation and questions
Professional discussion underpinned by a portfolio of evidence
Progression
1. On completion, apprentices can register as full members with the Chartered management institute and/or the Institute of leadership and management, and those with 3 years' of management experience can apply for Chartered manager status through the CMI.
2. Level 7 Senior Leader Apprenticeship with other providers
3. Level 7 Diploma in Management with other providers.
4. Other job roles: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers