Healthcare Support Worker Apprenticeship
Description
Healthcare suppot workers (HCSWs) work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like montoring and individual's conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.
For more information please contact our Apprenticeship Team: ACL.BusinessDevelopment@essex.gov.uk.
Duration
Typical duration to gateway - 12 months
(this does not include EPA period).
Occupation Profile
Depending on where you work, you may also help them to
eat, drink, wash, dress or go to the toilet. You will prepare
individuals for healthcare activities carried out by other
members of the healthcare team, looking after them
before, during and / or after those activities in line with
their care plan.
You will also carry out non-clinical duties and, depending
on where you work, this could include things like keeping
records, making beds, tidying up your work area, returning
or cleaning the equipment used during a clinical activity.
You will be able to address straightforward problems in your
day to day work, reporting concerns and changes to the
appropriate person in a timely manner.
HCSWs work in a range of healthcare settings and your team
may include workers from both health and social care. You
will report to a registered healthcare practitioner who will
directly or indirectly supervise your work.
Course content includes:
Health intervention
Effective communication
Person centred care and support
Understanding of dementia, cognitive and mental
health conditions
Basic life support
Taking physiological measurements
Health & Safety
Entry Requirements
Applicants must:
Be working within a suitable setting
Achieve the required level of Maths and English as part
of the apprenticeship if a recognised qualification is not
already held
Not hold a similar qualification
Be employed and have the support of their employer to
undertake the programme
Commitment
6 hours a week (based on a 30 hour week) of a learner's
contracted hours must be given to support the completion of the
programme. Tutor led sessions are a mandatory part of the
course along with any other learning activities set by the assessor
or tutor. Maths and English may need to be undertaken in
addition to the main qualification depending on previous
attainment in these areas. It is likely that the learner will be
required to undertake research, reading and write ups to support
their learning. The programme requires 100% commitment from
the learner & employer to ensure successful completion.
Delivery
Our blended approach means that our programmes are flexible
and enable apprentices to experience a range of learning and
support opportunities in a variety of formats such as online or at
a local ACL centre. The apprentice will have a dedicated tutor who
they will meet (online or face to face) once a month who will guide
them through their apprenticeship and prepare them for their End
Point Assessment. Reviews of progress are carried out every 12
weeks with the learner, their line manager and the tutor.
Additional workshops and seminars will be available to all
learners to support additional learning and the off job learning
requirement.
Benefit for Learner
1. Develop a range of essential skills they can apply in their
working environment
2. Improved confidence, communication and professionalism
3. Knowledge of theories that underpin excellent health care
support
Benefit for Business
1. Skilled and qualified staff
2. A motivated workforce who value their role
3. A programme that supports mandatory training
e.g. Care Certificate
End Point Assessment (EPA)
End Point Assessment (EPA) takes place at the end of the
apprenticeship programme and is a comprehensive holistic
assessment of the learners' skills, knowledge and behaviours as
defined in the apprenticeship standard. It is made up of three
parts:
Multiple choice test - this multiple choice test assesses the
following knowledge components of the apprenticeship standard;
communication, health interventions, personal and people
development, health & safety and equality & diversity.
Observation of practice - An independent end point assessor will
observe the candidate in their work setting to assess higher level
skills and behaviours. During the observation the candidate must
be able to:
Communicate effectively and handle information
Demonstrate person centred care and support
Treat people with dignity, respecting diversity, values,
beliefs, culture and privacy
Show respect and empathy for those you work with,
having the courage to challenge areas of concern
Work to best practice in carrying out delegated clinical
duties
Show discretion and self-awareness
Work as part of a team seeking help and guidance when
they are not sure
Maintain a healthy and safe working environment
Use a range of techniques for infection control and
waste management, with the use of personal protective
equipment
Move and position individuals, equipment and other items
safely
Evidence of portfolio and Interview - The evidence portfolio is
completed by the apprentice in the 3 months leading up to the
end point assessment. This must contain reflective accounts
completed by the apprentice. The interview takes the form of
a question and answer session to enable the apprentice to
further showcase their knowledge, skills and behaviours from
across the standard. The assessor will select the areas they
wish to explore after reviewing the responses to the multiple
choice test, the observation and the evidence portfolio.