What Will Happen At My First Lesson
Your tutor will explain the course content and provide guidance on what you need to do to succeed on this program.

What Qualification/level is this course?
This course will provide a basic level of training in Digital Skills.

IELTS & Citizenship
ACL Essex does NOT offer the IELTS test and cannot offer advice on citizenship. Go to: www.ielts.org www.britishcouncil.org/takeielts http://takeielts.britishcouncil.org/choose-ielts/what-ielts/ielts-work http://takeielts.britishcouncil.org/sites/default/files/IELTS%20Information-for-Candidates-March%202015.pdf

Disclaimers: attendance, exams
You MUST attend all your classes; any absences must be explained to the tutor. Any missed work will need to be completed. You should plan holidays outside of term time if possible. Otherwise you may be at risk of losing your place on the course. If you withdraw before completing the course, you may still be liable for the full cost if not fully funded. We do not usually offer refunds.

Who is this course for?
This course is for the individuals who are seeking to explore the digital world more confidently and effectively for everyday or professional purposes.

What can I expect to Learn?
In today's world, digital skills are key to success. If English is not your first language and you wish to enhance your digital proficiency to integrate more fully into UK life, consider enroling on this course. It is designed to enhance your digital knowledge from basic to intermediate levels, focusing on essential tools such as email, internet browsing, online banking, and shopping. Additionally, it improves your English communication skills. If you are not currently enroled in an ESOL course with ACL, you will need to complete an initial assessment and attend a pre-course interview with a tutor before starting the course. During the interview, you can discuss all the available options and address any concerns you may have.

How will I learn?
Classroom-based learning will include a mix of demonstrations, discussions, and extensive hands-on practice using devices in our IT suites. An experienced tutor will be available to assist and guide you at all times.

How will I know how well I am doing?
You will undertake tasks and receive feedback on your performance. Feedback may be verbal or written. You will record your progress on an individual learning plan, which will allow you to track your development throughout the course. This plan will help you identify areas of improvement and celebrate your achievements, giving you a clear understanding of how well you are doing.

Will I need to do extra work at home?
No formal homework will be assigned, but it is highly recommended that you practice your new skills outside of class. Applying what you learn in real-life situations will reinforce your understanding and help you gain confidence in using your digital skills effectively.

What will I need to provide?
You will need a notepad and pen for taking notes. As a learner with us, you will have access to the online version of Office 365. Please note that the online version may have different features compared to the desktop versions you may have used before. MAC users - please ask for further advice. Technical support can be found at www.aclessex.com/tech-sup-office-365.

Are there any other costs?
There are no other costs associated with this course.

What can I do next?
This course will provide you with the foundational skills to move on to the Essential Digital Skills courses. Your tutor will be pleased to discuss other courses that might assist your progression in this subject. For information on ACL courses, please visit http://www.aclessex.com/. The National Careers Service provides information, advice, and guidance to help you make decisions on learning, training, and work. The service offers confidential and impartial advice and is supported by qualified career advisers. To make an appointment, please call 0800 100 900 (calls are free from landlines and most mobile numbers) or visit their website at https://nationalcareersservice.direct.gov.uk.

Further Information
For all enquiries regarding this course please contact 0345 603 7635.