What is the name of this qualification and the level?
This is an NCFE Level 2 Certificate

�Who is the course for?
This qualification has been designed for any learner that wants to develop their underpinning knowledge for the key principles of information, advice or guidance, and apply these within their own context.

What can I expect to learn?
Develop an understanding for areas such as information, advice, or guidance in practice. How to develop interaction skills for information, advice, or guidance. How to signpost and refer information, advice, or guidance. What information, advice, or guidance means in context and managing information.

How will I learn?
A blended learning course where learners will attend five sessions, each are two hours with tutor support. Learners will also be asked to carry out research and reflection for the subject area and be directed to online tools. Learners must successfully demonstrate their achievement of all learning outcomes for each of the units using an assigned online platform.

How will I know how well I am doing?
Learners will have a tutor who will communicate on the online platform and when needed via telephone or Microsoft Teams. Work will be regularly assessed and marked, and learners will be provided with encouraging developmental feedback. Targets will be set at different stages of the course to enable learners to meet personal and course objectives.

Will I have to do any work at home?
We recommend at least 8 - 10 hours a week to complete research, reading and home study. Typically, the course can be completed in 4 months.

What will I need to provide?
Learners will need to have access to a computer or device to enable them to visit the online platform to complete and submit work and be able to meet on MS Teams. Telephone to enable tutor contact. Pen/pad of paper for taking notes for example to use during one to one phone meetings.

Are there any other costs?
There are no other costs in addition to the course fee.

What can I do next?
The tutor will be happy to support and guide learners towards courses that will compliment current skills, needs, interests and current job role.

Further information:
For information on all ACL courses please see http://www.aclessex.com/ The National Careers Service provides information, advice, and guidance to help you make decisions on learning, training, and work. The service offers confidential and impartial advice and is supported by qualified careers advisers. To make an appointment please call 0800 100 900 (calls are free from landlines and most mobile numbers) or visit their website https://nationalcareersservice.direct.gov.uk