Qualification Aim/Level
This course does not lead to a qualification and is for personal development or a step into further learning.

Who is this course for?
Anyone interested in understanding how to communicate more effectively

What can I expect to Learn?
By the end of the course learners will have: The foundational concepts of assertiveness and its role in effective communication, balancing between passive and aggressive behaviours. Identify common barriers to assertiveness and develop strategies to overcome them, ensuring clear and respectful communication. Gain experience in techniques for expressing needs, setting boundaries, and maintaining respect in conversations. Engage in collaborative exercises to apply assertiveness techniques in real-world contexts, enhancing personal and professional interactions. Evaluate own effectiveness in communication and use self-evaluation for self improvement.

How will I learn?
A range of teaching and learning activities including tutor presentations and group and individual discussion and activities with reference to online resources.

How will I know how well I am doing?
Tutor feedback, evaluation activities and self-reflection will enable you to understand your progress. Assessment will be on-going throughout the course linked to an individual learning plan to be regularly updated with learner and tutor feedback.

Will I need to do extra work at home?
Yes you will be encouraged to reflect on your learning each week to develop skills. Learning resources and internet links to further information supports learning between sessions.

What will I need to provide?
A notepad and pen for notetaking.

Are there any other costs?
There are no further costs.

What can I do next?
Your tutor will be pleased to discuss other courses that might assist your progression in further health and wellbeing topics. For information on ACL courses please see https://aclessex.com/mental-wellbeing/. The National Careers Service provides information, advice and guidance to help you make decisions on learning, training and work. The service offers confidential and impartial advice and is supported by qualified careers advisers. To make an appointment please call 0800 100 900 (calls are free from landlines and most mobile numbers) or visit their website https://nationalcareers.service.direct.gov.uk

Further Information
For all enquiries regarding this course please contact 0345 603 7635